Privacy Policy

Last updated: 9 October 2025

1. Introduction

FindWindowCleaner.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Location information (city, suburb, postcode)
• Account credentials and profile information
• Business information (if you are a business owner)
• Reviews and ratings you provide
• Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To connect you with window cleaning businesses
• To process and manage your account
• To send you service-related communications
• To improve our website and services
• To analyze usage patterns and trends
• To prevent fraud and ensure security
• To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Business Listings

When you contact a business through our platform, we may share your contact information with that business to facilitate the connection.

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers are bound by confidentiality agreements.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as court orders or subpoenas.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@findwindowcleaner.com
• Website: Contact Form