Preparing Your Home for Professional Window Cleaners
Having professional window cleaners service your home is an excellent investment in your property's appearance and maintenance. However, proper preparation can make the difference between a smooth, efficient job and a frustrating experience for everyone involved. Here's your complete guide to getting ready for your window cleaning appointment.
Why Preparation Matters
When you prepare for window cleaning properly, you're not just being courteous – you're ensuring you get the best possible results. Professional cleaners can work more efficiently when they have clear access to all windows, which often translates to better cleaning quality and potentially lower costs due to reduced time on site.
Essential Pre-Visit Preparations
Clear Window Access Areas
Remove obstacles from both inside and outside your home. This includes:
- Pot plants and garden furniture near ground-floor windows
- Children's toys scattered around the yard
- Outdoor furniture on balconies and patios
- Indoor items like decorative objects, plants, or electronics from windowsills
Trim overhanging vegetation. If you have bushes, tree branches, or climbing vines obscuring your windows, trim these back at least 60cm from the glass. This gives cleaners proper access and prevents scratches on freshly cleaned surfaces.
Secure Your Pets
Professional window cleaners will be moving around your property with equipment and may need to access various areas. Secure dogs in a fenced area away from the work zone, or arrange for them to be inside during the service. Even friendly pets can be distracting or accidentally knock over equipment.
For cats, simply ensure they're not able to dart outside when cleaners are opening gates or doors.
Prepare Internal Areas
Move valuable or fragile items away from windows. Whilst professional cleaners are experienced and careful, accidents can happen. Relocate:
- Expensive electronics or sound systems near windows
- Delicate ornaments or artwork
- Important documents or books on windowsills
Ensure internal access where required. Some high windows may need to be cleaned from the inside. Make sure these areas are accessible and that any security screens or locks can be easily opened.
What to Do About Screens and Shutters
Security Screens and Flyscreens
Discuss screen removal beforehand. Many homes have security screens or flyscreens that may need removal for thorough cleaning. Contact your window cleaner before their visit to clarify:
- Whether they remove and clean screens (many do, but some charge extra)
- If you need to remove screens yourself beforehand
- Which screens can be safely removed by non-professionals
External Shutters and Awnings
Ensure shutters can be fully opened. Test all external shutters and awnings a day before the service to make sure they're functioning properly. Stuck or broken hardware should be addressed before the cleaners arrive.
Weather Considerations
Check the Forecast
Plan for weather contingencies. Professional window cleaners typically won't work in heavy rain, strong winds, or extreme heat. However, light overcast conditions are actually ideal for window cleaning as they prevent rapid drying that can cause streaking.
Have a backup plan. If severe weather is forecast, contact your cleaner proactively to discuss rescheduling rather than waiting for the day of service.
Safety and Access Considerations
Ladder and Equipment Access
Ensure clear pathways. Professional cleaners often use extension ladders, water-fed pole systems, or even cherry pickers for high windows. They need:
- Clear, level ground for ladder placement
- Access paths wide enough for equipment (at least 1 metre)
- Stable surfaces free from sprinkler systems or soft garden beds
Power and Water Access
Confirm utility access. Many professional window cleaners use purified water systems that require electricity, or they may need access to your outdoor taps. Ensure:
- External power points are accessible and working
- Garden taps are functional and not hidden behind locked gates
- Any relevant meter boxes or utility areas are accessible
Special Window Types and Features
Solar Panels
If you have solar panels, discuss this with your cleaner beforehand. Some window cleaning professionals also clean solar panels, whilst others prefer to avoid the area entirely. This affects both pricing and the approach they'll take.
Heritage or Delicate Windows
Highlight special requirements. If your home has leadlight windows, antique glass, or other delicate features, make sure your cleaner is aware. These may require special techniques or products.
Final Preparations on the Day
Before the Window Cleaner Visit
Do a final walkthrough 30 minutes before the scheduled arrival:
- Double-check that all access areas are clear
- Ensure pets are secure
- Test any gates or latches the cleaners will need to use
- Put away any washing from outdoor lines
Be available for the initial consultation. Even if you've discussed requirements beforehand, being present when the cleaners arrive allows you to clarify any specific concerns and agree on the scope of work.
Communication is Key
Discuss your expectations clearly. Before work begins, confirm:
- Which windows are included in the service
- Whether internal cleaning is required
- Any problem areas or special concerns
- Expected completion time
FAQ
How far in advance should I prepare for window cleaning?
Start your preparations 2-3 days before the scheduled service. This gives you time to trim vegetation, move heavy items, and address any access issues without rushing.
What should I do if I can't remove security screens myself?
Contact your window cleaning service beforehand. Most professionals can remove and reinstall standard security screens, though some may charge an additional fee for this service.
Is it necessary to be home during the entire window cleaning service?
You don't need to be present the entire time, but it's helpful to be available at the start and end of the service. Ensure cleaners can access all areas even if you need to step out briefly.
What happens if it rains on the scheduled day?
Light rain won't necessarily cancel the service, but heavy rain will. Most professional cleaners will contact you to reschedule if weather conditions are unsuitable.
Should I clean the windows myself before the professionals arrive?
No, there's no need to pre-clean your windows. However, removing obvious debris like cobwebs or leaves can help the cleaners work more efficiently and may improve the final result.